Terms & Conditions — 11ck Betting Platform

Introduction & Agreement

These terms and conditions ("Terms") apply to the use of the 11ck platform and all associated services ("Services"). By creating an account or using the Services, you acknowledge that you have read, understood, and fully agreed to each clause of these Terms. If you disagree with any part of these Terms, please refrain from using this platform.

11ck reserves the right to modify or amend these Terms at any time. Any changes will take effect once published on this page. You are encouraged to visit this page regularly.

Eligibility & Age Requirement

1 Registration Eligibility

To open an account and use the Services on the 11ck platform, you must meet the following conditions:

You must be at least 21 years old. 11ck is for users aged 21+ only.
You must register using your real identity.
One person may not operate more than one account.
Allowing a third party to use your account is strictly prohibited.

Important: If age verification is requested, you must submit proof via your National ID card or passport. Failure to provide proof may result in account suspension.

Account Registration & Management

2 Account Rules

By opening an account with 11ck, you confirm that all information provided is complete, accurate, and truthful. It is your responsibility to update your personal details promptly if any changes occur.

If false information is provided during registration, the account may be closed at any time and any funds held may be forfeited.
Keeping your account username and password confidential is entirely your responsibility.
If you suspect unauthorized access, notify the support team immediately.
11ck may request additional information for account verification purposes when needed.

Deposit & Withdrawal Policy

3 Payment Terms

The following payment methods are currently supported on the 11ck platform: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks).

Minimum deposit amount: ৳200 (for each method).
Minimum withdrawal amount: ৳500.
Standard withdrawal processing time: 10–45 minutes.
Withdrawals can only be made to the same payment method used for the deposit.
Withdrawals to third-party accounts are strictly prohibited.
In cases of suspicious transactions, 11ck reserves the right to hold and verify withdrawals.

Note: All financial transactions are secured with SSL encryption. 11ck is committed to ensuring the safety of your funds at all times.

Bonus & Promotion Rules

4 Welcome Bonus & Wagering Requirements

11ck offers new members a 120% welcome bonus on their first deposit, up to a maximum of ৳20,000. The following conditions apply to claiming this bonus:

A minimum deposit of ৳200 is required to be eligible for the bonus.
Example: Deposit ৳1,000 and receive ৳1,200 in bonus — total balance will be ৳2,200.
Example: Deposit ৳34,000 and receive the maximum bonus of ৳20,000 — total balance ৳54,000.
Wagering Requirement: You must wager 25 times the bonus amount.
Example: For a ৳1,200 bonus, wagering ৳1,200 × 25 = ৳30,000 will make the bonus winnings withdrawable.
The bonus applies only once per account.
11ck reserves the right to modify or cancel promotional offers at any time.

Remember: The wagering requirement is calculated on the bonus amount only — not on the combined total of the deposit and bonus.

Betting & Gaming Rules

5 General Gaming Policy

Cricket betting, slot games, live casino, and other gaming products are available on the 11ck platform. The following rules apply when using these services:

Once a bet is finalized, it cannot be changed or cancelled.
If a technical error affects the outcome of a bet or game, 11ck reserves the right to make the final decision.
Sports betting is settled based on official results.
Random Number Generator (RNG) technology is used in live casino and slot games to ensure fair play.
Unusual betting patterns on the same event are monitored and may be investigated in suspicious cases.

Prohibited Activities

6 Strictly Prohibited Actions

The following activities are strictly prohibited on the 11ck platform. Violating these restrictions may result in permanent account closure and forfeiture of any funds held:

Any form of fraudulent activity or bonus abuse.
Creating multiple accounts to repeatedly claim bonuses.
Using automated software, bots, or scripts to place bets.
Using the platform for money laundering or any illegal purpose.
Harassing or attempting to defraud other users.
Attempting unauthorized access to 11ck's systems.
Match fixing or betting based on insider information.

Security & Privacy

7 Data Protection Policy

11ck places the highest priority on protecting your personal information. Our platform uses SSL encryption technology to keep your data and transactions secure.

Your personal information is never sold to any third party.
Your information is not disclosed except where required by law.
You are advised to use a strong password to protect your account.
For more details, please visit our Privacy Policy page.

VIP Program

8 VIP Tiers & Benefits

The 11ck VIP Program has three tiers. By playing regularly, you can advance to higher tiers and access greater benefits:

Bronze Tier: Weekly cashback up to 0.3%.
Silver Tier: Weekly cashback up to 0.7%.
Gold Tier: Weekly cashback up to 1.0%.

11ck reserves the right to modify VIP benefits at any time. Cashback is credited to your account automatically. Wagering requirements may also apply to cashback.

Responsible Gaming Policy

9 Commitment to Responsible Gaming

11ck believes that gaming for entertainment should always remain enjoyable and within limits. We encourage our users to play responsibly.

Set deposit and betting limits for yourself.
Never bet more than you can afford to lose.
If gambling is causing family or financial problems, seek help immediately.
You may request a temporary or permanent account closure at any time if needed.
For more details, please visit our Responsible Gaming page.

Account Suspension & Closure

10 Account Management & Termination

11ck reserves the right to suspend or permanently close any account without notice in the following circumstances:

Violation of any clause of these Terms.
Providing false or misleading information.
Participation in prohibited activities.
Failure to provide documents required for verification.

You may also contact the support team at any time to request closure of your account.

Limitation of Liability

11 Scope of 11ck's Responsibility

The 11ck platform always strives to provide uninterrupted service. However, 11ck will not be held liable in the following situations:

Issues arising from internet disconnection or technical failures.
Losses caused by the user's own negligence or misuse of their password.
Issues related to the systems of third-party game providers.
Unforeseen circumstances or force majeure events.

For any technical issues, 11ck's customer service team is available 24/7 to assist you.

Changes & Termination

12 Policy on Changes to Terms

11ck reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified of any significant changes via email or platform notification.

The updated terms and conditions will take effect from the date of publication.
Continued use of the platform after the changes will be considered as acceptance of the new terms and conditions.
In the event of any dispute or ambiguity, the decision of the 11ck authority will be considered final.

If you have any questions about these terms and conditions, please contact our support team: [email protected] — we are able to assist in both Bengali and English.

11ck Terms & Conditions